Go-Live Checklist
Practical checklist for moving a hospital integration to production
Before Production Access
- Confirm your organization name and settlement account details.
- Agree on reconciliation cadence (daily, weekly) and report format.
- Confirm supported payment channels for your rollout scope.
Technical Readiness
- Webhook endpoint deployed with TLS and stable URL
- Webhook signature verification implemented
- Idempotency keys added to create/initiate operations
- Retry strategy with backoff implemented for transient errors
- Observability: request logs, correlation IDs, error alerts
Hospital Workflow Readiness
- Invoice/reference uniqueness enforced
- Clear payer instructions per channel (USSD, mobile banking, etc.)
- Refund/reversal workflow defined and tested
- Finance team trained on reconciliation report fields
Final Tests
- Run a full end-to-end sandbox test suite
- Run a limited live pilot with controlled amounts
- Validate reconciliation for pilot transactions
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